¿¼ÑÐÓ¢Óï×÷ÎÄд×÷¼¼ÇÉ
¡¡¡¡By the end of this activity, you should have:
¡¡¡¡¡ô¡¡gained a good understanding of the importance of customer satisfaction;
¡¡¡¡¡ô¡¡developed vocabulary related to customer satisfaction;
¡¡¡¡¡ô¡¡improved listening skills and

ÈÕÓï
º«Óï
·¨Óï
µÂÓï
Î÷°àÑÀÓï
Òâ´óÀûÓï
°¢À²®Óï
ÆÏÌÑÑÀÓï
Ô½ÄÏÓï
¶íÓï
·ÒÀ¼Óï
Ì©Óï


